At Great Lakes Pool & Spa, Inc. we strive to provide top quality pool and spa installation and maintenance to all of our customers. We would very much appreciate you sharing your experience with us on our website and the review site of your choice.
Reviews are extremely important to our business and provide critical feedback to help us improve customer satisfaction. If there is anything you would like to discuss with us, please get in touch. We are more than happy to listen!
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We recently had the pleasure of working with Great Lakes Pool & Spa. After meeting with every company in our area, we decided to go with Great Lakes Pool & Spa. From the start to the finish we had no problems. Great Lakes Pool & Spa helped design the perfect pool and we absolutely love it. On a few occasions even the owner Randy came out to our house and checked on the progress. We know they are a busy company, but we always felt like their top priority. If you are looking for a pool, choose them. You will not be disappointed.
Randy ensured that the pool met all of our needs while staying within our budget. Our installation team was courteous, respectful and timely.
They are always available to answer any questions we might have as we learn to become new pool owners. We would certainly recommend Great Lakes Pools to anyone looking to invest in the perfect pool for their family!
The workmanship from beginning to end was amazing and the crews were professional and respectful. They went above and beyond to handle any issues quickly and efficiently. Great Lakes Pool and Spa continues to provide support and knowledge of our pool, even after it was complete. You are not just a number to them, you are family.
As we stated in the many meetings we had during the construction of our pool, it is our belief that the value of a contractor is not determined by the lack of challenges that may be faced during a project, but by how the contractor reacts and represents the customer during those challenges. Randy, it was very reassuring to know that you were looking out for our best interests of us your customer. You did not approach our pool construction by trying to build a pool that best represents your bottom line. You approached our project by building us a pool that represents your reputation as a pool builder. That approach was very much appreciated by us. In addition to the attention to detail you exhibited, we also very much appreciated your hands on approach to our project.
It is rare that an owner stays involved in a project after a contract to hire has been executed. However, not only were you often on the project working on construction directly. You also remained our point of contact for any questions or concerns we may have had. Each time we had questions, you were always prompt to respond often on weekends.
Thank you again Randy. Your professionalism and high value service were very much appreciated.
The employees at Great Lakes were helpful in explaning the pool’s operation, maintenance and care. The free water testing that Great Lakes provides, along with their expertise in the use of correct chemicals needed to keep pool water sparkling, safe and properly balanced is invaluable. We have thoroughly enjoyed our beautiful pool the past three Summers.
We absolutely love our pool and appreciate the advice and professional guidance given to us. Randy took the time to explain the progression and timeline process. We always felt at ease working with him and knew he could solve any pool problems weatherwise which might occur especially in Wi.Randy and his staff were always available to answer any questions concerning pool maintenance. All of his employees are wonderful and caring individuals. Allison Finco and her staff are ready and prepared to willingly help test pool samples and again answer any questions on a weekly basis when needed. They are always prepared to help at anytime.
Thanks again for the great experience. Our family will be enjoying this pool for many years to come. A family owned business with a great reputation…”Great Lakes Pool and Spa” we would recommend them to anyone.